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ARRIS SURFboard S34 vs Motorola B12 DOCSIS 3.1 Modem

Both are DOCSIS 3.1 cable modems with a 2.5 Gbps Ethernet port and 32x8 channel bonding, so on raw capability they are close. The ARRIS SURFboard S34 adds a second Ethernet port (1 Gbps) for a wired device or backup handoff and is explicitly tested for Cox, Xfinity and Spectrum. The Motorola B12 adds a USB-A port, is smaller, and carries a 4.7 rating from 89 owners. Pick the S34 if you want a second wired port or a brand with a long SURFboard track record; pick the B12 if you want the smallest footprint and a USB port.

  • Choose the ARRIS SURFboard S34 if you want two Ethernet ports and a modem tested and qualified for Cox, Xfinity and Spectrum.
  • Choose the Motorola B12 if you want the smallest modem of the two and a USB-A port alongside the 2.5 Gbps Ethernet port.

Prices

  • ARRIS SURFboard S34: $35.40 at velmoraly (last seen Nov 12)
  • Motorola B12 DOCSIS 3.1 Modem: $134.95 at Best Buy (last seen Nov 12)
  • Difference: the ARRIS SURFboard S34 is $99.55 cheaper than the Motorola B12 DOCSIS 3.1 Modem at the latest prices (Nov 12)
ARRIS
ARRIS SURFboard S34

ARRIS SURFboard S34

$35.40at velmoralyChecked Nov 12
See all prices and details
Visit velmoraly
Pros
  • Second Ethernet port for a wired device or backup handoff
  • Explicitly tested for Cox, Xfinity and Spectrum
  • 2.5 Gbps port supports multi-gig plans
  • Simple LED status indicators and easy activation
Cons
  • No USB port
  • Needs a separate router for Wi-Fi
  • Larger than the B12
  • Not compatible with fiber, DSL or satellite
Motorola
Motorola B12

Motorola B12 DOCSIS 3.1 Modem

Motorola B12

4.7(89 ratings)
$134.95at Best BuyChecked Nov 12
See all prices and details
Visit Best Buy

Store links may earn us a commission. Price via Klarna.

Pros
  • Smallest footprint of the two
  • USB-A port for an extra device
  • 4.7 out of 5 from 89 owner ratings
  • 2.5 Gbps port and 32x8 bonding match the S34
Cons
  • Only one Ethernet port
  • Upstream tops out at 800 Mbps
  • Needs a separate router for Wi-Fi
  • No second wired handoff

What separates them

ARRIS SURFboard S34Motorola B12 DOCSIS 3.1 Modem
Ethernet portsOne 2.5 Gbps port plus one 1 Gbps portOne 2.5 Gbps port
USB portNoneOne USB-A port
SizeCompact but larger footprintPalm-sized, 5.2 x 5.7 x 4 inches
Upstream speedBuilt for next-generation upstream tiersUp to 800 Mbps
Channel bonding32 downstream x 8 upstream32 downstream x 8 upstream
Provider testingTested and qualified for Cox, Xfinity and SpectrumCableLabs DOCSIS 3.1 certified
WarrantyTwo years limitedTwo years
Owner feedbackLong SURFboard line with a mixed reputation on support4.7 out of 5 from 89 ratings

Price history

  • ARRIS SURFboard S34: lowest $235.99 on Nov 13 at Amazon.
  • Motorola B12 DOCSIS 3.1 Modem: lowest $134.95 on Nov 13 at Best Buy.

Prices at every store

ARRIS SURFboard S34

  • velmoralyNew

    In stockReturn policy

    $35.40Checked Nov 12
    Visit velmoraly
  • ZENICRAFTNew

    In stockReturn policy

    $35.40Checked Nov 12
    Visit ZENICRAFT
  • SorvinaNew

    In stockReturn policy

    $260.00Checked Nov 12
    Visit Sorvina
  • AmazonNew

    Availability unknown

    As an Amazon Associate, Deal.ai earns from qualifying purchases.

    $235.99Free shippingChecked Nov 12
    Visit Amazon

Store links may earn us a commission.

All 7 stores and price history →

Motorola B12 DOCSIS 3.1 Modem

  • Best BuyNew

    In stock

    $134.95Free shippingChecked Nov 12
    Visit Best Buy
  • WalmartNew

    In stockSold by Deals & TradingReturns: Sold by a Walmart Marketplace seller; returns go to the seller under the seller's returns policy.

    $139.95+ $7.99 shippingChecked Nov 12
    Visit Walmart
  • NexolticNew

    In stockReturn policy

    $163.28Checked Nov 12
    Visit Nexoltic

Store links may earn us a commission. Some prices via Klarna.

All 3 stores and price history →

Specs compared

SpecARRIS SURFboard S34Motorola B12 DOCSIS 3.1 Modem
Docsis version3.1DOCSIS 3.1
Warrantytwo years, limited, which is the norm for this …2 Year Warranty
USB PortsNo1 x USB-A
Modem typeCable Modem—
Compatible service providerComcast Xfinity, Cox, Spectrum—
Maximum download speed2.5 Gbps—
Transfer rate2.5 Gbps—
Number of downstream channels32—
Number of upstream channels8—
BrandSurfboard—
ManufacturerMOTOROLA—
ConnectionRJ45—
Show all 40 specsShow fewer specs
SpecARRIS SURFboard S34Motorola B12 DOCSIS 3.1 Modem
Number of ports2—
ModelS34—
Model nameS34—
Maximum Transfer Rate1024 Mbit/s—
Data Link ProtocolEthernet—
Data Transfer RateGigabit+ speed packages—
Compliant StandardsDOCSIS 3.1—
Coverage Areawhole-home networking—
Transmission SpeedGigabit speed, 2 Gbps (Wired), Gigabit+ speed p…—

What reviewers say

Motorola B12 DOCSIS 3.1 Modem

  • 4.7 / 589 ratings

Owners rate it highly, with 4.7 out of 5 from 89 ratings. Buyers mainly praise the fast, stable connection and simple setup on high-speed cable plans.

What people mention
  • SpeedPraisedOwners say it delivers the fast speeds their cable plans promise.
  • SetupPraisedBuyers describe getting it running as quick and simple.
  • StabilityPraisedReviewers report a steady connection without dropouts.
  • SizePraisedOwners like the small footprint.

Questions and answers

Which is better for a multi-gig cable plan?
Both handle plans up to 2.5 Gbps through a 2.5 Gbps Ethernet port. The S34 adds a second 1 Gbps port, so it is the better fit if you also want a wired device or backup handoff.
Which one has more Ethernet ports?
The S34 has two: a 2.5 Gbps port and a 1 Gbps port. The B12 has one 2.5 Gbps port.
Does either modem have Wi-Fi?
No. Both are modems only and need a separate Wi-Fi router or mesh system.
Which lasts longer?
Both carry a two-year warranty and use the same DOCSIS 3.1 platform, so lifespan depends more on your provider's plan and firmware support than on the hardware.
Is the B12 worth stepping up to over the S34?
Only if size and the USB port matter more to you than a second Ethernet port. Otherwise the S34's extra port and provider testing make it the safer pick.
Will either work with fiber or DSL?
No. Both are cable modems for DOCSIS providers such as Cox, Xfinity and Spectrum.

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Buying guides that pick them

  • Best cable modems for Comcast Xfinity
Network Highlights
Supports IPv6, Supports IPv4
—
Network Transport ProtocolIPv6, IPv4—
Communications TypeData—
Digital Signaling ProtocolDOCSIS 3.1—
Modulation TechnologyOFDM—
Line Coding FormatOFDM—
CarrierCox—
Ethernet Ports2—
Connectivity TechnologyWired—
InterfaceEthernet—
Bluetooth SupportNo—
Number Of2 (network RJ-45 ports)—
TypeModem—
Dimensions5.3 (height)—
Enclosure TypeDesktop—
Weight13.36 oz—
Ethernet port speed—2.5 Gbps
Downstream speed—just below 2,500 Mbps
Upstream speed—up to 800 Mbps