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Deal.ai › Compare

Dolphin M550 Robotic Pool Cleaner vs Dolphin M400 Robotic Pool Cleaner

Both are Dolphin robots that clean floor, walls and waterline and run on the MyDolphin Plus app, and both average 4.7 stars. The M550 adds a caddy, a 2-hour cycle and a 3-year warranty, so it suits owners who want a self-contained kit and shorter runs. The M400 has a third brush, a longer 2.5-hour cycle and a longer cable, and owners report 5 to 10+ years of use, so it suits larger pools and buyers who want scrubbing power over accessories. Neither is flawless: M550 owners call the app glitchy and the caddy flimsy, and M400 owners say it gets stuck on steps and ledges.

  • Choose the Dolphin M550 if you want a caddy in the box, a shorter 2-hour cycle and a 3-year warranty for a pool up to 50 ft.
  • Choose the Dolphin M400 if you want a third brush, a longer cable and a longer 2.5-hour cycle for a larger in-ground pool.

Prices

  • Dolphin M550 Robotic Pool Cleaner: $1,899.00 at Pelican Shops Direct (last seen Nov 10)
  • Dolphin M400 Robotic Pool Cleaner: $1,599.00 at TC Pool Equipment Co (last seen Nov 12)
  • Difference: the Dolphin M400 Robotic Pool Cleaner is $300.00 cheaper than the Dolphin M550 Robotic Pool Cleaner at the latest prices (Nov 10 and Nov 12)
Dolphin
Dolphin M550 Robotic Pool Cleaner

Dolphin M550 Robotic Pool Cleaner

4.7(169 ratings)
$1,899.00at Pelican Shops DirectChecked Nov 10
See all prices and details
Visit Pelican Shops Direct
Pros
  • Caddy included, so the robot and control box have a home
  • Shorter 2-hour default cycle
  • 3-year warranty
  • Extra-large top-load filter basket is easy to rinse
  • Owners praise waterline and wall climbing and that it does not get stuck on main drains
Cons
  • App and software reported glitchy
  • Caddy described as poor quality; cleaner and control box fall off
  • Only 2 of the 4 filters are ultra fine
  • Heavy to lift and hard to steer in some pools
  • Some owners need two cycles to fully clean the floor
Dolphin
Dolphin M400 Robotic Pool Cleaner

Dolphin M400 Robotic Pool Cleaner

4.7(212 ratings)
$1,599.00at TC Pool Equipment CoChecked Nov 12
See all prices and details
Visit TC Pool Equipment Co
Pros
  • Third brush and active brush scrub walls and waterline well
  • 60 ft anti-tangle swivel cable suits larger pools
  • 2.5-hour cycle with weekly scheduling and spot clean in the app
  • Owners report 5 to 10+ years of use
  • Picks up fine particles other cleaners miss
Cons
  • No caddy included
  • Gets stuck on steps, ledges and Baja shelves
  • Wi-Fi and app connection sometimes unreliable
  • Heavy and awkward to lift in and out
  • Struggles with concave or free-form deep ends

What separates them

Dolphin M550 Robotic Pool CleanerDolphin M400 Robotic Pool Cleaner
Brushes2 brushes, 1 active3 brushes with an active brush
Cycle time2 hours2.5 hours
CaddyIncludedNot included
Warranty3 yearsNot stated
Cable lengthNot stated60 ft anti-tangle swivel
Filter accessExtra-large top-load basket, fine and ultra-fine filters includedTop access, fine and ultra-fine cartridge filters
AppMyDolphin Plus, Wi-FiMyDolphin Plus, Wi-Fi, weekly scheduling and spot clean
Owner-reported durabilityMixed; complaints about caddy quality and app glitchesSeveral owners report 5 to 10+ years of use

Price history

  • Dolphin M400 Robotic Pool Cleaner: lowest $1,599.00 on Nov 9 at TC Pool Equipment Co; $1,599.00 on Nov 12.

Prices at every store

Dolphin M550 Robotic Pool Cleaner

  • Pelican Shops DirectNew

    In stockReturn policy

    $1,899.00Checked Nov 10
    Visit Pelican Shops Direct
Prices and history →

Dolphin M400 Robotic Pool Cleaner

  • TC Pool Equipment CoNew

    In stock

    $1,599.00Checked Nov 12
    Visit TC Pool Equipment Co
  • Pelican ShopsNew

    In stock

    $1,649.00Free shippingChecked Nov 12
    Visit Pelican Shops
  • Bluewater PoolsNew

    In stockShips from New Zealand · duties may apply

    $1,601.00+ $172.00 shippingChecked Nov 12
    Visit Bluewater Pools
  • Ideal Pool & SpaNew

    In stock

    $1,649.00+ $146.00 shippingChecked Nov 12
    Visit Ideal Pool & Spa

Also available at

  • Pelican Shops DirectCheck price at Pelican Shops Direct
  • Duckies Pool SupplyCheck price at Duckies Pool Supply
  • EZ PoolsCheck price at EZ Pools
All 12 stores and price history →

Specs compared

SpecDolphin M550 Robotic Pool CleanerDolphin M400 Robotic Pool Cleaner
Maximum pool length50 ft15 m
Cleaning coverageFloor, Walls and WaterlineFloor, Walls and Waterline
Default cycle time2 Hours2.5 Hours
Mobile applicationMyDolphin™ PlusMyDolphin™ Plus
Robot weight22.579 lb12.23 Kg.
Net height12.531 inch27.23 cm
Net length17.406 inch42.7 cm
Net width15.839 inch41.26 cm
Number of brushes23
Suction rate5000.0 gph17.0 Mᶾ / H
Warranty3—
Caddy includedCaddy—
Show all 14 specsShow fewer specs
SpecDolphin M550 Robotic Pool CleanerDolphin M400 Robotic Pool Cleaner
Filter Access—Top Access
Cable Length—17.0 m

What reviewers say

Dolphin M550 Robotic Pool Cleaner

  • 4.7 / 5169 ratings

Rated 4.7 out of 5 from 169 ratings. Owners say it cleans thoroughly, climbs walls and the waterline well, and is easy to empty and manage. Complaints center on the app, the caddy and the sparse instructions.

What people mention
  • Cleaning performancePraisedOwners say it picks up fine dirt and debris and cleans the pool thoroughly.
  • Wall and waterlinePraisedReviewers report strong climbing and waterline scrubbing.
  • AppMixedCalled user friendly and simple by some, but glitchy by others.
  • CaddyCriticisedOwners say the caddy is poor quality and the cleaner and control box fall off it.

Dolphin M400 Robotic Pool Cleaner

  • 4.7 / 5212 ratings

Owners rate the M400 very highly, praising how thoroughly it cleans walls and the waterline and how little attention it needs. Recurring complaints are the weight when lifting it out, cable tangling, getting stuck on steps and ledges, and an app connection that sometimes drops.

What people mention
  • Cleaning coveragePraisedOwners say it scrubs walls and the waterline, not just the floor, leaving the pool visibly cleaner.
  • ReliabilityPraisedMany report several seasons of trouble-free use.
  • WeightCriticisedAt over 12 kg it is awkward to lift out of the water, especially for older users.
  • CableCriticised

Questions and answers

Which is better for a pool with a lot of wall and waterline algae?
The M400. Its third brush and active brush scrub walls and waterline harder, and owners say it lifts algae well. The M550 also climbs walls and the waterline, but with two brushes it does less scrubbing per pass.
Which lasts longer?
Owners of the M400 report 5 to 10+ years of use, and its three-brush design has fewer reported durability complaints. The M550's main long-term gripe is the caddy, not the robot itself, and it carries a 3-year warranty.
Do I need the caddy?
Only the M550 includes one. If you store the robot on a deck or move it often, the caddy helps, though M550 owners say it is flimsy and the cleaner can fall off. The M400 has no caddy, and universal caddy instructions are poor.
Which handles a large pool better?
The M400. Its 60 ft anti-tangle cable and 2.5-hour cycle cover more ground per run. The M550 is rated to 50 ft and runs a 2-hour cycle, so it may need a second pass on bigger pools.
Is the M550 worth stepping up to over the M400?
Step up to the M550 if you want a caddy, a shorter cycle and a 3-year warranty. Stay with the M400 if scrubbing power, cable length and proven long-term durability matter more.
Which is easier to live with day to day?
Both have top-load filters that are easy to rinse. The M550's basket is extra large and its app is called user friendly, but both apps get glitchy-connection complaints, and both robots are heavy to lift out of the water.

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