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NETGEAR Nighthawk CM2500 Cable Modem vs ARRIS SURFboard S33 Cable Modem

Both are standalone DOCSIS 3.1 modems with no Wi-Fi, so the router you already own decides your wireless. The S33 is the better pick for most people: its 2.5 Gbps port plus a second 1 Gbps port, 32x8 DOCSIS 3.0 channels and small footprint make it the more flexible and future-proof box, and owners report stable, set-and-forget performance. The CM2500 adds two phone ports and a 2 Gbps link-aggregation setup, but its 2 Gbps download ceiling and reports of difficult Xfinity activation and TV interference make it the narrower choice. Buy the CM2500 only if you need voice ports or link aggregation; otherwise the S33 is the stronger modem.

  • Choose the NETGEAR Nighthawk CM2500 if you need dedicated telephone ports for a cable voice line or want link aggregation across two Ethernet ports to a compatible router.
  • Choose the ARRIS SURFboard S33 if you want the fastest single-port connection, a compact modem that works with any router, and the simplest activation.

Prices

  • NETGEAR Nighthawk CM2500 Cable Modem: $249.00 at NFM (last seen Nov 14)
  • ARRIS SURFboard S33 Cable Modem: $149.99 at Walmart (last seen Nov 14)
  • Difference: the ARRIS SURFboard S33 Cable Modem is $99.01 cheaper than the NETGEAR Nighthawk CM2500 Cable Modem at the latest prices (Nov 14)
NETGEAR
NETGEAR Nighthawk DOCSIS 3.1 Cable Modem CM2500

NETGEAR Nighthawk CM2500 Cable Modem

NETGEAR Nighthawk DOCSIS 3.1 Cable Modem CM2500

4.3(78 ratings)
$249.00at NFMChecked 19 h ago
See all prices and details
Visit NFM
Pros
  • Two telephone ports for cable voice service
  • Link aggregation combines both ports for up to 2 Gbps to a compatible router
  • Nighthawk app for status, speed tests and firmware updates
  • Active Queue Management and OFDMA help hold speeds at peak hours
Cons
  • Download ceiling of 2 Gbps, below the S33
  • Activation with Xfinity reported as difficult, sometimes needing a support call
  • Some owners could not get it connected at all
  • Reported interference with TV picture when placed behind the TV
ARRIS
ARRIS SURFboard S33 DOCSIS 3.1 Cable Modem

ARRIS SURFboard S33 Cable Modem

ARRIS SURFboard S33 DOCSIS 3.1 Cable Modem

4.9(20 ratings)
$149.99at WalmartChecked 13 h ago
See all prices and details
Visit Walmart
Pros
  • 2.5 Gbps port handles the fastest cable tiers
  • Second 1 Gbps port for a separate network
  • 32x8 DOCSIS 3.0 bonding plus 2x2 OFDM channels
  • Compact body and simple MAC-address activation
  • Owners report stable performance with no resets
Cons
  • No telephone ports, so no cable voice
  • Second port is 1 Gbps and cannot be bonded
  • Some owners had trouble connecting a separate router
  • ISP technicians sometimes took time to configure it

What separates them

NETGEAR Nighthawk CM2500 Cable ModemARRIS SURFboard S33 Cable Modem
Top Ethernet port2.5 Gigabit Ethernet2.5 Gigabit Ethernet
Second Ethernet portGigabit, can be bonded with the first for up to 2 Gbps1 Gigabit for a second network, not bonded
Stated download ceilingUp to 2 GbpsUp to 2.5 Gbps
DOCSIS 3.0 channel bondingNot specified in the listing32 downstream x 8 upstream
Phone (voice) portsTwo dedicated telephone portsNone; no digital voice support
Size and weight6.8 x 3.7 x 8.2 in, 1.09 lb5.1 x 1.8 x 4.7 in
Setup and activation reportsOwners report difficult Xfinity activation and some failed connectionsOwners report quick setup, often just giving the MAC address
Owner feedback on reliabilityMixed; one reviewer saw no speed gainStable with no resets needed

Price history

$249.99$149.99
Nov 13Nov 15
  • NETGEAR Nighthawk CM2500 Cable Modem: lowest $248.00 on Nov 14 at Walmart; $248.00 on Nov 15.
  • ARRIS SURFboard S33 Cable Modem: lowest $149.99 on Nov 15 at Walmart.

Prices at every store

NETGEAR Nighthawk CM2500 Cable Modem

  • NFMNew

    In stock

    $249.00Checked 19 h ago
    Visit NFM
  • Abt ElectronicsNew

    In stock

    $249.99Free shippingChecked 10 h ago
    Visit Abt Electronics
  • Best BuyNew

    In stock

    $249.99Free shippingChecked 19 h ago
    Visit Best Buy
  • Micro CenterNew

    In stock

    $249.99+ $12.99 shippingChecked 19 h ago
    Visit Micro Center

Also available at

  • WalmartCheck price at Walmart

Store links may earn us a commission. Some prices via Klarna.

All 18 stores and price history →

ARRIS SURFboard S33 Cable Modem

  • WalmartNew

    In stockSold by Verdi

    $149.99Free shippingChecked 13 h ago
    Visit Walmart
  • eBayNew

    In stockSold by usgreen

    $309.83Free shippingChecked 13 h ago
    Visit eBay
  • AmazonRefurbished

    Availability unknown

    As an Amazon Associate, Deal.ai earns from qualifying purchases.

    $129.99Free shippingChecked 13 h ago
    Visit Amazon
  • AmazonNew

    Availability unknown

    As an Amazon Associate, Deal.ai earns from qualifying purchases.

    $199.00Free shippingChecked 13 h ago
    Visit Amazon

Store links may earn us a commission.

All 4 stores and price history →

Specs compared

SpecNETGEAR Nighthawk CM2500 Cable ModemARRIS SURFboard S33 Cable Modem
Ethernet Ports2.5 Gigabit EthernetOne 2.5 GB and one 1 GB Ethernet Port
Connectivity TechnologyWiredEthernet
Dimensions6.8 x 3.7 x 8.2 in5.1 in × 1.8 in × 4.7 in
Maximum Transfer Rate2.5 Gbps—
Data Link ProtocolEthernet—
Data Transfer Rate2.5 Gbps—
Compliant StandardsDOCSIS 3.1, DOCSIS 3.0—
Modem TypeCable Modem—
Communications TypeData, Voice—
Digital Signaling ProtocolDOCSIS 3.1—
Modulation TechnologyOFDMA—
Line Coding FormatOFDM—
Show all 40 specsShow fewer specs
SpecNETGEAR Nighthawk CM2500 Cable ModemARRIS SURFboard S33 Cable Modem
CarrierAll major US Cable Service Providers, XFINITY f…—
InterfaceEthernet—
Number OfTwo (dedicated telephone ports)—
Coverage AreaUp to 3000 sq. ft.—
Transmission Speed2.5Gbps—
Network HighlightsIPv6 Compatible—
Network Transport ProtocolIPv6—
Protocol SpecificationsDOCSIS 3.1, DOCSIS 3.0—
TypeModem—

What reviewers say

NETGEAR Nighthawk CM2500 Cable Modem

  • 4.3 / 578 ratings

Buyers rate it well overall, praising easy setup and noticeably faster speeds after upgrading. The main friction is provider activation, especially with Xfinity, where some needed support calls. A few report incompatibility with existing Nighthawk gear or no real speed gain.

What people mention
  • SetupPraisedBuyers say setup is easy and the connection is seamless once the provider activates it.
  • SpeedMixedMany report noticeably faster speeds after upgrading, but one reviewer found it no faster in practice.
  • ActivationCriticisedSeveral owners say activation with Xfinity/Comcast was difficult and required calling support.
  • CompatibilityCriticisedSome buyers report incompatibility with existing Nighthawk products and trouble getting it connected.

ARRIS SURFboard S33 Cable Modem

  • 4.9 / 520 ratings

Owners generally rate the S33 well for stable speeds and easy setup on fast cable plans. Complaints center on its size, heat and the lack of Wi-Fi or voice.

What people mention
  • SpeedPraisedOwners report full plan speeds and stable connections on fast cable tiers.
  • SetupPraisedActivation with the cable provider is described as quick and straightforward.
  • HeatCriticisedSome owners note the unit runs warm during heavy use.
  • SizeMixedThe modem is larger than older DOCSIS 3.0 units, which some find awkward to place.

Questions and answers

Which is better for a 1.2 Gbps or 2 Gbps cable plan?
The S33. Its 2.5 Gbps port covers plans up to 2.5 Gbps, while the CM2500 tops out at 2 Gbps download. Both need a router with a matching multi-gig port to see those speeds.
Do either of these have built-in Wi-Fi?
No. Both are standalone modems and need a separate Wi-Fi router or mesh system. The CM2500's two ports can be bonded to one router; the S33's second port feeds a separate network.
Which one is easier to activate with Xfinity?
Owners report the S33 is usually activated by giving the ISP its MAC address. CM2500 owners more often describe difficult Xfinity activation that needed a support call.
Can I use either one for a home phone line?
Only the CM2500. It has two dedicated telephone ports for cable voice service. The S33 has no voice support, so a phone line needs a separate solution.
Which lasts longer or is more future-proof?
The S33 has the higher 2.5 Gbps ceiling and 32x8 DOCSIS 3.0 bonding, so it has more headroom as cable tiers rise. Neither has a stated warranty edge here, and both rely on provider firmware updates.
Is the CM2500 worth stepping up to over the S33?
Only if you need phone ports or link aggregation. On raw speed, size and activation ease, the S33 is the better fit for most households.

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Enclosure Type
External
—
Weight1.09 lb—
Status Indicators7 LED lights—
Maximum download speed2 Gbps—
Maximum upload speed1 Gbps—
DOCSIS version3.1—
Number of ports2—
Port typeGigabit—
Link aggregation speedup to 2Gbps—
Compatible service providerXfinity—
ColorBlack—
Maximum downstream data transfer rate2000 Megabits Per Second—
Transfer rate2 Gbps—
Number of downstream channels32—
Number of upstream channels8—
BrandNETGEAR—
ManufacturerNETGEAR—
ModelCM2500-1AZNAS—
Model nameNighthawk®—