The AI Phone Agent Workflow is an n8n workflow that connects to RetellAI to handle customer phone calls. It books appointments and answers customer questions automatically.
Appointments are scheduled directly into Google Calendar. Questions are answered with a Retrieval-Augmented Generation (RAG) system, which can cover topics such as store opening hours, return policies and product details.
The workflow is built on n8n, an open-source, customizable platform. It uses set, filter, webhook, telegram, sticky note and google drive nodes.
- Platform
- n8n (open-source, customizable)
- Integrations
- RetellAI, Google Calendar, Google Drive, Telegram
- Nodes
- Set, filter, webhook, telegram, sticky note, google drive
- Scheduling
- Books appointments into Google Calendar
- Information retrieval
- RAG-based answers to customer questions
- Phone number
- Guide to buying a +1 number and linking it to the AI agent
- Availability
- 24/7
- Use cases
- E-commerce, retail stores, restaurants, service providers