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AI Receptionist Call Grader with Vapi, OpenAI & Google Sheets

AI Receptionist Call Grader with Vapi, OpenAI & Google Sheets

Best price now

$41.24at N8N CommerceChecked Nov 11

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Price facts

  • Last seen at $41.24 at N8N Commerce on Nov 11.

Our take on the AI Receptionist Call Grader with Vapi, OpenAI & Google Sheets

This is an n8n workflow that grades Vapi AI receptionist calls automatically. It pulls the transcript and your business facts from Google Sheets, sends both to OpenAI for a structured scorecard, applies fixed penalties in code, and logs the result. It can also save recordings to Google Drive and alert you by email or text when a call needs attention. It suits small teams running a Vapi receptionist who want a check on invented facts and rule breaks without listening to every call.

Best forTeams running a Vapi AI receptionistOwners who want invented facts caught automaticallyBusinesses already using n8n and Google SheetsManagers who review calls weekly, not live
Pros
  • Grades calls automatically on call end or a weekly schedule
  • Checks transcripts against your own business facts sheet
  • Flags invented facts and rule breaks in a structured scorecard
  • Applies fixed penalties in code for a consistent final grade
  • Can save recordings to a Google Drive folder
  • Sends email and optional text alerts when a call needs attention
Cons
  • Requires n8n, Vapi, OpenAI and Google Sheets accounts to run
  • Setup involves webhooks, credentials and a spreadsheet template
  • Grading quality depends on how complete your business facts tab is
  • Fixed penalties are set in code, so tuning means editing the workflow
  • Skips short or empty calls, so brief calls go ungraded

AI Receptionist Call Grader with Vapi, OpenAI & Google Sheets prices at every store

  • N8N CommerceNew

    In stockPriced in GBP (£30.99)

    $41.24Checked Nov 11
    Visit N8N Commerce

About the AI Receptionist Call Grader with Vapi, OpenAI & Google Sheets

This is an n8n workflow that grades AI receptionist calls made through Vapi. When a call ends, it sends the transcript to OpenAI along with your business facts from Google Sheets. OpenAI returns a structured scorecard covering the outcome, captured details, invented facts, rule breaks, and a summary.

The workflow reads the end-of-call report to get the transcript, caller, duration, and recording URL. It skips empty or too-short calls. Fixed penalties applied in code produce the final score and grade. Results are appended to a "Calls" sheet, and required actions go to a "Follow-ups" sheet. If a recording URL and folder ID are provided, it can also save the recording to a Google Drive folder.

When a call needs attention, the workflow sends a formatted report by Gmail and can send an SMS alert through Twilio. Each week it summarizes the last 7 days of calls and open follow-ups. It asks OpenAI for up to three prompt improvements and emails the weekly report through Gmail.

Platform
n8n workflow
Triggers
Webhook POST when a Vapi call ends; weekly on Monday at 7am; manual run to create or update the required spreadsheet
Integrations
Vapi, OpenAI, Google Sheets, Gmail, Twilio (optional), Google Drive (optional)
Google Sheets tabs
Business facts, Calls, Follow-ups
Extracted data
Transcript, caller, duration, recording URL
Scorecard
Outcome, captured details, invented facts, rule breaks, summary
Scoring
Fixed penalties applied in code to compute the final score and grade
Alerts
Formatted Gmail report; optional Twilio SMS
Weekly report
Summary of the last 7 days of calls and open follow-ups, with up to three prompt improvements, emailed via Gmail
Recordings
Optionally saved to a specified Google Drive folder
n8n nodes
if, set, code, switch, gmail, twilio

Questions and answers

What do I need to run this workflow?
An n8n instance, a Vapi account with call events, an OpenAI API key and a Google Sheets spreadsheet with a Business facts tab. Google Drive is optional for recording storage.
How does it decide a call's grade?
OpenAI returns a structured scorecard covering outcome, captured details, invented facts, rule breaks and a summary. The workflow then applies fixed penalties in code to produce the final score.
When does it grade calls?
It runs on a webhook when a Vapi call ends, on a weekly schedule Monday at 7am, or manually. Manual runs also create or update the required spreadsheet.
Can it handle call recordings?
Yes, if a recording URL and a Google Drive folder ID are provided, it downloads the recording and saves it to that folder.
How am I alerted about a bad call?
It emails you when a call needs attention and can also send a text. Alerts fire after grading, so you see the scorecard alongside the notice.
Does it grade very short calls?
No. Empty or too-short calls are skipped before grading, so only calls with enough transcript get scored.
Where is the AI Receptionist Call Grader with Vapi, OpenAI & Google Sheets cheapest?
At N8N Commerce, for $41.24, as of our latest check.