This is an n8n automation workflow that works as an AI-powered virtual receptionist. It chats with clients, answers business questions, checks Google Calendar for open slots, books appointments, and saves customer details to Google Sheets.
The assistant greets customers on "hi" with a welcome such as "Hello! I'm [AI name] from [Business name]." It answers general questions about services, location, and hours. It identifies the requested service and preferred time, then collects the customer's name, phone number, and optional email. Once the details are confirmed, it creates the appointment in Google Calendar and logs the booking and customer info in Google Sheets.
The workflow can be customized for salons, clinics, agencies, consultants, and similar businesses. It can be reused across business types by updating the Business Info Sheet.
- Type
- n8n automation workflow (AI virtual receptionist)
- Integrations
- Google Calendar, Google Sheets
- n8n nodes
- LangChain AI agent, Google Calendar tool, Google Sheets tool, LangChain chat trigger
- Customer details
- Name, phone, email (optional)
- Setup
- Connect Google Calendar and Google Sheets, add details to the Business Info Sheet, configure an OpenAI API key (or use n8n free credits)
- Use cases
- Clinics, salons, agencies, consultants