Is the OptiPlex 7020 MFF Plus good for gaming?

No. It relies on Intel UHD Graphics 770, which handles office work and video but not modern games at playable frame rates. There is no room for a discrete graphics card.

Can I upgrade the RAM and storage?

Yes. The case opens tool-less and the SO-DIMM memory and M.2 SSD can be replaced or expanded. Check the configured ceiling before buying, since small-form boards cap memory lower than towers.

How does it differ from the standard OptiPlex 7020 MFF?

The Plus model offers higher-wattage 14th-gen CPU options, including K-series chips, with stronger cooling. The standard MFF tops out at lower-power processors.

Does it come with a monitor or keyboard?

No. It is a desktop-only configuration, so you supply the monitor, keyboard and mouse. It does include Wi-Fi 6E and Bluetooth for wireless peripherals.

Is Windows 11 Pro included?

Configurations ship with Windows 11 Pro or Windows 10 Pro depending on the model. Windows 10 Pro is out of mainstream support, so prefer the Windows 11 Pro option.

Can it drive multiple monitors?

Yes. The integrated graphics and rear video ports support multiple displays, typically two to three depending on the port layout of the configuration.