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The Jabra Evolve 20 MS Mono is a corded, single-ear USB-A headset built for softphone and unified communications calls. Its noise-canceling boom microphone and DSP cut background noise and echo, and the inline control unit handles volume, mute and call answer/end. A fully adjustable headband and large foam ear cushion keep it comfortable over long shifts. It is a plug-and-play Microsoft Lync/Teams-era office headset, simpler than wireless rivals but with no battery to charge and nothing to pair.
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Owners and reviewers treat the Evolve 20 as a dependable budget office headset: clear microphone, easy setup and comfortable for long calls. Complaints center on the plastic build, the on-ear foam cushion and the cable tethering the user to the desk.
The Jabra EVOLVE 20 MS Mono is a corded USB-A headset with one speaker. It has a noise-canceling microphone that reduces background noise, so the conversation is easier to follow. Digital Signal Processing (DSP) optimizes voice and music and suppresses echoes.
The headset is optimized for Microsoft Lync and installs with plug-and-play. It is certified by Microsoft. A control unit on the cord gives access to the most used functions, such as volume and mute. You can also answer and end calls from it.
The headband is fully adjustable, and the ear cushion is large and made of foam. Jabra PC Suite adds remote call control with compatible UC and IP softphones. With a corded headset, these functions work from the headset or from in-line buttons on the cord.
