Can it run all my Windows software?

Most mainstream apps work, including Office and browsers. Some older or specialized programs and most games either don't run or run slowly on the Arm chip, so check your key apps first.

How long does the battery really last?

Microsoft rates it at up to 20 hours. Real-world use with Wi-Fi and a bright screen lands closer to a full workday, which is still long for a Windows laptop.

No. The screen is touch-enabled but the hinge does not fold back into tablet mode. If you want a convertible, look at the Surface Pro or Surface Laptop Studio instead.

Can I upgrade the RAM or storage?

The 16 GB of memory is soldered and cannot be changed. The 512 GB SSD is technically replaceable, but Microsoft's design makes it a job for a professional.

Does it come with a pen?

No. The touchscreen supports pen input, but the Surface Slim Pen is sold separately.

How does it compare with the Intel version?

The Snapdragon model wins on battery life and quiet operation. The Intel version is the safer pick if you depend on software that hasn't been ported to Arm.