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The Milwaukee 2960-20 is a cordless 3/8-inch mid-torque impact wrench built on the M18 FUEL platform. It delivers 600 ft-lbs of nut-busting torque from a 6.0-inch frame with a POWERSTATE brushless motor, a friction ring anvil, Tri-LED lighting and a 4-Mode DRIVE CONTROL. It suits mechanics and industrial users who want near-high-torque power in a compact body, and it is lighter and shorter than Milwaukee's High Torque models while out-muscling most compact 3/8-inch impacts. Owners rate its power-to-size balance and battery life highly; the main complaints are its weight next to compact impacts and the bare-tool packaging on some listings.
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Owners and reviewers consistently praise the 2960-20 for delivering high-torque performance in a compact, maneuverable package. Many call it the sweet spot between compact and high-torque impacts, though some note its weight and the need to buy batteries separately.
The Milwaukee M18 FUEL 3/8" Mid-Torque Impact Wrench with Friction Ring (2960-20) is a cordless impact wrench for automotive and heavy-duty industrial work. It is 6.0 inches long, so it can reach fasteners in tight spaces such as engine bays and undercarriages. It delivers 600 ft-lbs of nut-busting torque and 550 ft-lbs of fastening torque.
It has a POWERSTATE brushless motor and REDLINK PLUS intelligence, which protects the motor and battery against overloading, overheating and over-discharge. The 4-Mode DRIVE CONTROL system sets output speed and power with pre-set RPM and IPM levels, and a single button on the base of the tool changes the mode. Mode 4 is an auto shut-off for hand-tight fastening that stops the tool at no more than 35 ft-lbs of torque, which helps prevent overtightening and stripped threads.
Advanced bolt-removal control slows the RPMs sharply once breakaway torque is reached and the bolt is loose, so fasteners are less likely to drop. Three LEDs surround the friction ring anvil to light the workspace with minimal shadows.
