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Napoleon
Napoleon Phantom Prestige 500 Connected Gas Grill

Napoleon Phantom Prestige 500 Connected Gas Grill

3.9(191 ratings)

Best price now

$1,589.40at Dellco Commercial KitchensChecked 1 h ago
Deal: 40% off at Dellco Commercial Kitchens →

Compared across 13 stores. Prices are checked against each store and labelled with when.

Visit Dellco Commercial Kitchens

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Price facts

  • Lowest price today: $1,589.40 at Dellco Commercial Kitchens (checked Nov 10, 2026).
  • Checked at 13 stores.

Our take on the Napoleon Phantom Prestige 500 Connected Gas Grill

The Phantom Prestige 500 is Napoleon's connected six-burner propane grill with a matte black finish, an infrared side burner and a rear rotisserie burner. It pairs with a phone app for temperature monitoring and burner control, which few gas grills at this level offer. Owners like the sear station and rotisserie results but report app pairing trouble and uneven heat across the large cooking surface. It suits cooks who want rotisserie capability and smart monitoring in one cart-mounted grill; buyers who mainly want simple, reliable grilling may find the electronics an unnecessary risk.

Best forRotisserie and whole-bird cookingBackyard cooks who want app-based temperature monitoringSear-focused grilling with the infrared side burnerLarge families cooking several foods at once
Pros
  • Six main burners plus an infrared side burner and rear rotisserie burner
  • Connected app shows temperatures and lets you adjust burners remotely
  • Matte black Phantom finish resists fingerprints better than bare stainless
  • Full stainless construction with a cart, side shelves and warming rack
  • Rotisserie kit and heavy-duty rotisserie included
Cons
  • App pairing and connectivity complaints are common
  • Heat can run uneven across the wide cook box
  • Large, heavy cart takes up serious patio space
  • Electronics add failure points that plain grills avoid
  • Some owners report flare-ups and hot spots on the left side

Napoleon Phantom Prestige 500 Connected Gas Grill prices at every store

  • Dellco Commercial KitchensNew

    In stock

    $1,589.40Checked 1 h ago
    Visit Dellco Commercial Kitchens
  • HVACDirect.comNew

    In stock

    $2,649.00Checked 1 h ago
    Visit HVACDirect.com
  • Green Acres Outdoor LivingNew

    In stock

    $2,649.00Checked 1 h ago
    Visit Green Acres Outdoor Living
  • The Meat BlockNew

    In stock

    $2,649.00Checked 1 h ago
    Visit The Meat Block
  • All Things BarbecueNew

    In stock

    $2,649.00Checked 1 h ago
    Visit All Things Barbecue
  • Patio Heat and ShadeNew

    In stock

    $2,649.00Checked 1 h ago
    Visit Patio Heat and Shade
  • SpotixNew

    In stock

    $2,699.00Checked 1 h ago
    Visit Spotix
  • GreentoeNew

    In stockSold by Appliances

    $2,699.00Checked 1 h ago
    Visit Greentoe
  • BBQGuysNew

    In stock

    $2,699.00Checked 1 h ago
    Visit BBQGuys
  • Abt Electronics & AppliancesNew

    In stock

    $2,699.00Checked 1 h ago
    Visit Abt Electronics & Appliances
  • The BBQ AuthorityNew

    In stock

    $2,699.00Checked 1 h ago
    Visit The BBQ Authority
  • Jetson's ApplianceNew

    In stock

    $2,699.99Checked 1 h ago
    Visit Jetson's Appliance
  • Atlanta Grill CompanyNew

    In stock

    $2,749.00Checked 1 h ago
    Visit Atlanta Grill Company

Napoleon Phantom Prestige 500 Connected Gas Grill price history

Lowest price we've seen: $1,589.40 on Nov 10 at Dellco Commercial Kitchens. Tracked across 13 stores since Nov 10.

What reviewers say

  • 3.9 / 5191 ratings

Owners rate it around 3.9 out of 5. Most praise the sear burner, rotisserie performance and solid build, while a vocal group criticises the connected app and uneven heating.

What people mention
  • App connectivityCriticisedOwners say pairing is finicky and the connection drops mid-cook, forcing manual checks.
  • Sear burnerPraisedThe infrared side burner gets very hot and gives steaks a fast, dark crust.
  • Heat distributionMixedSome report even heat across the six burners, others find hot spots on one side.
  • RotisseriePraisedReviewers like the included rotisserie for chickens and roasts, calling results juicy and evenly browned.
  • Build qualityPraisedOwners describe the stainless body and cart as solid and long-lasting.
  • Flare-upsCriticisedGrease fires on the sear burner and left side come up in several complaints.

Specifications

With Rotisserie
Yes
With Side Burner
Yes
Infrared
Yes
Gas Type
Propane Gas
Finish
Stainless Steel
Number Of Burners
6 burners
Height
51″ high
Depth

Questions and answers

Is the connected app worth using?
It is handy for checking temperatures from inside the house, but expect to reconnect it sometimes. Many owners still grill manually most of the time.
How does it compare with the regular Prestige 500?
Same six-burner layout and infrared side burner, but the Phantom adds the matte black finish and the connected electronics. If you don't want an app, the standard Prestige is the simpler choice.
Can I use it with natural gas?
This version is set up for propane. Napoleon sells conversion kits, but check that the kit matches this model before switching.
What comes in the box?
The grill, cart, side shelves, warming rack, rotisserie kit and propane hose and regulator. A tank is not included.
How much space does it need?
It stands about 51 inches tall and 26 inches deep, and the cart is wide with both shelves down. Leave clearance behind and above for the lid and rotisserie.
Is it good for low-and-slow cooking?
It can hold low temperatures on the outer burners, but it is a direct-heat grill. For long smokes, a dedicated smoker does better.
Where is the Napoleon Phantom Prestige 500 Connected Gas Grill cheapest?
At Dellco Commercial Kitchens, for $1,589.40, 40% off, as of our latest check.
What do buyers say about the Napoleon Phantom Prestige 500 Connected Gas Grill?
Rated 3.9 out of 5 from 191 ratings.
Where can I buy the Napoleon Phantom Prestige 500 Connected Gas Grill?
13 stores we checked sell it, including Dellco Commercial Kitchens, HVACDirect.com, Green Acres Outdoor Living, The Meat Block, All Things Barbecue.

Stores we've priced the Napoleon Phantom Prestige 500 Connected Gas Grill at

  • Atlanta Grill Company deals and prices
  • BBQGuys deals and prices
  • Dellco Commercial Kitchens deals and prices
  • Greentoe deals and prices

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