NetGen Q11 Premium TV Box

Your premium NetGen TV experience starts here.

Meet the NetGen Q11 : a dedicated TV box that brings together the NetGen TV app preinstalled, free remote support, 32 GB of storage, and a programmable TV remote . It is the premium NetGen option for customers who want a prepared device, convenient everyday controls, and a real person to help when they need it.

Settle into your favorite seat. Open NetGen TV. Enjoy having your viewing experience and your support in one place.

This purchase is for the hardware with the NetGen TV app preinstalled. A NetGen TV service subscription is required and sold separately.

Free remote support comes with your Q11.

Questions during setup? An app setting you cannot find? Something that needs troubleshooting? NetGen can help you work through it remotely, with your permission. You get practical help from someone who can guide you through the Q11 and NetGen TV experience.

Help getting started: guidance with setup and finding your way around the app.

Help when something needs attention: assistance with settings and troubleshooting.

Connected assistance: with an internet connection and your authorization, we can connect to the box to help.

Getting help is straightforward: contact NetGen, authorize the remote connection when needed, and let us guide you through the next steps. Free remote support is included with your Q11 purchase.

NetGen TV is already installed.

Your Q11 arrives with the NetGen TV app in place, saving you the app installation step. Connect the box to your TV and internet, open NetGen TV, and sign in with your active service account.

Browse the live TV guide, explore movies and series, find your favorites, and access supported recordings from an interface designed for the television. The gallery and product video show the app running on our Q11, so you can see how its guide and browsing screens are arranged.

More room for your TV setup.

32 GB of built-in storage gives you room for apps and recordings where your service and settings support them. The Q11 also includes 4 GB of memory and runs Android 14 , with an Amlogic S905X4 quad-core processor at its core.