Does counter depth mean it sits flush with cabinets?

It is built to sit close to flush with standard-depth counters, so it lines up with the cabinet line rather than standing proud of it. Small gaps at the sides and back are normal for ventilation and door swing.

How does it compare with a full-depth side-by-side of the same capacity?

You get the same 25 cu. ft. in a shallower body, so interior shelves are narrower and the freezer is tighter for wide items. The gain is a cleaner line in the kitchen and more walkway space.

Does it have an ice and water dispenser?

Yes. The dispenser is built into the freezer door, so you can fill a glass without opening the fridge. It needs a water line plumbed to the back of the unit.

Is a side-by-side a good fit for a family?

It works well for households that mostly store upright items and use the dispenser often. Families that freeze wide items like pizza boxes or whole turkeys may find the freezer column narrow.

What should I check before buying?

Measure the opening, the door swing and the path to the kitchen, since counter-depth fridges are wide and heavy. Confirm a water line is available if you want the dispenser working.