Is this chair actually sized for big and tall users?

Yes. The seat is wider and deeper than a standard office chair, and the frame is reinforced for higher weight. Taller users get more legroom from the height adjustment range.

Does it have adjustable lumbar support?

It has built-in lumbar support in the backrest, but it is fixed rather than adjustable up and down. Owners who want a dial-in lumbar pad should look at mesh ergonomic chairs instead.

How does it compare with a mesh ergonomic chair?

The Hensley is plusher and roomier, with padded arms and a leather-look finish. Mesh chairs breathe better and usually offer more adjustments, such as adjustable arms and recline tension.

Can the armrests be adjusted?

No. The armrests are padded but fixed in height and angle. That is fine for many desks, but shorter or taller users may not get their arms at the right level.

Is it hard to assemble?

Owners generally describe assembly as straightforward, with the usual steps of attaching the base, gas lift, seat and back. Two people help when lifting the heavier backrest.

Will the bonded leather hold up?

Bonded leather is a coated material, so it wipes clean easily but can peel or crack over years of heavy use. It is less durable than full-grain leather and less breathable than fabric.