Is this pillow soft or firm?

It is soft. The European soft designation and feather blend give a plush, low-support feel, so it suits stomach and back sleepers more than side sleepers who need firm neck support.

Does it come with a pillow protector?

No. The pack contains two jumbo pillows only. A washable protector is worth adding, since down pillows are spot clean or dry clean rather than machine washed.

Will it work for side sleepers?

Often not on its own. Many side sleepers find it too soft and pair it with a second pillow or choose a firmer down or hybrid pillow instead.

How does it compare with an all-down pillow?

The feather content makes it less lofty and less expensive-feeling than all-down, but also less supportive and more prone to flattening. All-down holds its shape better; this one is softer and needs more fluffing.

Is it good for allergy sufferers?

The OEKO-TEX certification covers restricted harmful substances in the materials, not dust mite or down allergy. If you react to feathers or dust mites, a down-alternative pillow is the safer choice.