Is it safe on hardwood floors?

Yes, on sealed hardwood. Use the lower steam setting and keep the mop moving so moisture does not sit on the boards. Avoid unsealed or waxed wood.

How long does the tank last?

Expect roughly 15 to 20 minutes of continuous steaming on a full tank, less on the highest setting. Large floors usually need one refill.

Does it come with washable pads?

It ships with pocket-style microfiber pads that are machine washable. Replacements are sold separately, and most owners keep a spare set for back-to-back cleaning.

Can it be used on marble and stone?

Yes, on sealed marble, limestone and stone. Steam is safe on sealed surfaces, but avoid unsealed natural stone, which can absorb moisture.

How is it different from the standard Shark steam mop?

The Pro version adds the pocket pad system that wraps both sides of the head and more steam settings. The core corded steam design is the same.

Does it need distilled water?

Distilled or filtered water is recommended to reduce mineral buildup in the boiler. Tap water works but may shorten the mop's life in hard-water areas.