Shipping and refunds

These terms cover products sold and shipped by Deal.ai. A product another store sells follows that store's own terms.

Shipping

We ship to addresses in the United States.
Each product's page shows its shipping cost, where it ships from and its estimated delivery dates before you pay. Many items ship free. Checkout shows the same for your address.
When your order ships, we e-mail you its tracking.
If an order is delayed, we e-mail you the new date. If you'd rather not wait, you can cancel for a full refund.

30-day full refund: if you're not happy with it for any reason, or it never arrives, tell us within 30 days and we refund you in full.

Any reason: if you're not happy with an item, ask for a refund within 30 days of its delivery. We don't ask why.
Damaged, or not what you ordered: tell us within 30 days of delivery and add a photo, so we can take it up with our supplier.
Never arrived: tell us once the latest estimated delivery date has passed, within 30 days of that date.
Refunds are paid in full to the payment method you used. Most banks show them within 5 to 10 days.

Open your order from the link in any of its e-mails, or from your orders, and choose “Get a refund or report a problem”.

Deal.ai Inc., 2222 Ponce de Leon Blvd, Miami, FL 33134