- Guarantee
- 110% price-beat guarantee: if you find a lower quote on a comparable order, they will beat it by at least 10%.
- Returns
- Most items are customized and cannot be returned unless defective or damaged; orders can be canceled for a full refund before the proof is approved; defective,
- Shipping
- Production and shipping timelines vary by product, decoration method, and order quantity; standard orders typically deliver within 2-3 weeks or 4-5 weeks depend
- Packs
- Pricing is by quantity break, so the price per unit drops as the run grows; mixed colors or sizes of the same item usually count toward one break.