- When does K&H have sales?
- K&H discounts cluster around Black Friday and Cyber Monday, with smaller markdowns in early spring and during summer heat-wave promotions on cooling products. There are no live deals on this page right now, so compare prices across stores before buying.
- Where is K&H cheapest?
- Cheapest varies by item. Large retailers like Chewy and Amazon often undercut list price on heated pads, while farm and feed stores sometimes beat them on the outdoor Kitty Houses. Check each product's price history here before you buy.
- What are K&H's best products?
- The heated Kitty House shelters are the best-known items: an insulated outdoor house with a hammock-style heated mat and a door flap. The Lectro-Soft outdoor heated bed and the Lectro-Kennel heated pad are also long-running favorites.
- What is K&H's return policy?
- K&H accepts returns of unused products within a set window through the retailer you bought from; warranty claims for heated items go through K&H directly. Keep the receipt, since the store's policy, not K&H's, governs most refunds.
- Do the heated Kitty Houses need electricity?
- Yes. The heated models run on a cord with a low-wattage internal heater, so the shelter needs an outdoor outlet or extension cord. The unheated Extra Wide Kitty House uses no power and relies on its insulated walls and raised floor.