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This is an annual renewal license for 3CX's AI Edition phone system, sized at 8 SC (simultaneous calls), which caps the system at 40 extensions. It is 3CX's top commercial tier, adding full-call AI on top of PRO: call and voicemail transcription, automatic call summaries, sentiment analysis, and AI Receptionist, Personal Assistant and Customer Service agents. It also includes advanced contact center routing, supervisor listen/whisper/barge, and integrations with Microsoft 365, Google Workspace, CRM, Power BI and Grafana. The best new price is $575 at The Telecom Spot as of November 5, 2026, from the only store listing it new.
In stockReturn policy
Lowest price we've seen: $575.00 on Nov 6. Tracked across 1 store since Nov 6.
3CX AI is the most advanced current 3CX commercial edition,
combining the business phone system, contact center, integrations, and
reporting features of PRO with full-call AI transcription, summaries,
sentiment analysis, AI Agents, and additional enterprise capabilities.
Previously known as the 3CX Enterprise edition, it is designed for
organizations that need more advanced automation, analytics, call handling,
and system control.
3CX AI is sold as an annual renewable license . Commercial
3CX licensing is priced per system based on the edition and simultaneous-call
capacity you choose, rather than charging a separate software license for
every user.
Simultaneous calls, or SC , are the number of active internal
and external calls taking place at the same time. Each SC level also has
recommended and maximum user/extension ranges, so both your total number of
users and your busiest call periods matter when selecting a license.
Renewing an existing 3CX AI or former Enterprise license?
Select the appropriate renewal option from the product options above.
Our Expert Take:
3CX AI is the edition we'd look at when the extra value is in what happens
around the calls, not just making them. Full-call transcription, summaries,
sentiment analysis, AI Agents, skill-based routing, and enterprise features
such as failover can make sense for high-call teams, contact centers, and
organizations that need more control and visibility. If you don't need those
capabilities, PRO may be enough, and we can help with edition upgrades later
